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SIM Re-registration: Frequently Asked Questions – FAQ

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The Minister of Communication, Ursula Owusu Ekuful, says the registration of mobile SIM cards is expected to begin on 1st October 2021.

The exercise, which will last for six months, will end on 31st March 2022.

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Any SIM which is not registered at the end of this exercise will be blocked, according to the Minister.

1. Will my information be kept safe?
All information will be kept confidential by all MNO’s in a secure data base. The information collected shall NOT be disclosed to any person unless as required by any written law

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2. Which Mobile phone numbers must be registered?
All prepaid and postpaid phone numbers and data SIM cards must be registered.

3. Can I register multiple cards?
Yes. If you own multiple cards, you can register all of them.

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4. Where do I go to register?
Registration will take place at your service provider outlets countrywide

5. How much will it cost me to register?
M card registration is absolutely free of charge.

6. What will happen if I have not registered by the set deadline?
Your SIM card shall be deactivated and you will not be able to make or receive calls

7. How will I be sure that my number is registered?
Your service provider will a send text message confirming completion of registration.

8. Can someone register for me?
In case you cannot do the registration, someone else can register the SIM card in his/her name but the person will be responsible for your number.

9. Do I have to register my mobile fixed line too?
Yes, you have to register the mobile fixed line.

10. If I use a modem for my internet. Does it also need to be registered?
Yes. It has to be registered.

Source: with additional resources from NCA

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